Hiring For Team Leader- Mumbai
Intelenet Global Services Private Limited
Experience: 3 – 8 yrs
Location : Mumbai
- Immediate openings for Teamleader. Required Graduate (BPO EXPERIENCE MANDATORY )
- Over all years of experience should be min 1 to 3 years
- Good communication skills with English & Hindi
- Outbound Customer Service Experience is mandatory….
- Should Know the Below. Should know throughput calculation like attrition, shrinkage.
- Should have handled min 15 to 25 agents as team lead.
- Should handle the team weekly reviews and encourage team to meet organizational goals
- Responsible for staff retention within the team.
- Should be aware of KRAS, KPIS.
- Should be only from a BPO voice process oubound background only from.
- Should be ready to work for 6 days on it is domestic process.
Name: HR Arun