Intelenet Global Services Private Limited

Hiring For Team Leader- Mumbai

Intelenet Global Services Private Limited

Experience: 3 – 8 yrs
Location : Mumbai

Job Description:

  • Immediate openings for Teamleader. Required Graduate (BPO EXPERIENCE MANDATORY )
  • Over all years of experience should be min 1 to 3 years
  • Good communication skills with English & Hindi
  • Outbound Customer Service Experience is mandatory….
  • Should Know the Below. Should know throughput calculation like attrition, shrinkage.
  • Should have handled min 15 to 25 agents as team lead.
  • Should handle the team weekly reviews and encourage team to meet organizational goals
  • Responsible for staff retention within the team.
  • Should be aware of KRAS, KPIS.
  • Should be only from a BPO voice process oubound background only from.
  • Should be ready to work for 6 days on it is domestic process.

Contact:

Name: HR Arun
Telephone: 9611257621


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