Hexaware BPS is Hiring for Assistant Manager/ Team Leader/qa
HEXAWARE TECHNOLOGIES LIMITED
Experience: 0 – 5 yrs
Location: Navi Mumbai
Salary: 3,00,000 – 7,00,000 P.A.
- We have an immediate openings for Multiple positions.
- We have an immediate opening for Assistant Manager Operations with Hexaware Technologies-BPS
- BPO/ KPO Background Preferable.
1. Roaster Planning and management
2. Delivery Management
3. Performance Management
4. Stakeholder Management
5. People Management
- Should have experience in Calculating Shrinkage/Attrition/AHT
- Should be a Graduate in any discipline, Candidates should be from BPO
- background preferably Voice process, 3 to 4 years experience into team handling with at least 2 year as AM.
- Hands on with MS Office tools i.e. Excel, PowerPoint & Word.
Hiring for experienced Team Leader- Contact Center for Voice Process with Hexaware BPS:
- Hiring for an Inbound/Outbound Team Leaders.
- Creating an inspiring team environment with an open communication culture.
- Setting clear team goals.
- Delegating tasks and set deadlines for your internal team
- Responsible for supervising, managing and motivating team members on a daily basis.
- Contact point for all team members,Ensure smooth team operations and effective collaboration.
Oversee day-to-day operation.
- Monitor team performance and report on metrics.
- Motivate team members.
- Discover training needs and provide coaching
- Listen to team members, feedback and resolve any issues or conflicts
- Recognize high performance and reward accomplishments, Suggest and organize team building activities.
Name: Nikita Deokar