HEXAWARE TECHNOLOGIES LIMITED

Hexaware BPS is Hiring for Assistant Manager/ Team Leader/qa

HEXAWARE TECHNOLOGIES LIMITED

Experience: 0 – 5 yrs
Location: Navi Mumbai
Salary: 3,00,000 – 7,00,000 P.A.

Job Description:

  • We have an immediate openings for Multiple positions.
  • We have an immediate opening for Assistant Manager Operations with Hexaware Technologies-BPS
  • BPO/ KPO Background Preferable.

    1. Roaster Planning and management
    2. Delivery Management
    3. Performance Management
    4. Stakeholder Management
    5. People Management

Skills:

  • Should have experience in Calculating Shrinkage/Attrition/AHT
  • Should be a Graduate in any discipline, Candidates should be from BPO
  • background preferably Voice process, 3 to 4 years experience into team handling with at least 2 year as AM.
  • Hands on with MS Office tools i.e. Excel, PowerPoint & Word.

Hiring for experienced Team Leader- Contact Center for Voice Process with Hexaware BPS:

  • Hiring for an Inbound/Outbound Team Leaders.
  • Creating an inspiring team environment with an open communication culture.
  • Setting clear team goals.
  • Delegating tasks and set deadlines for your internal team
  • Responsible for supervising, managing and motivating team members on a daily basis.
  • Contact point for all team members,Ensure smooth team operations and effective collaboration.
    Oversee day-to-day operation.
  • Monitor team performance and report on metrics.
  • Motivate team members.
  • Discover training needs and provide coaching
  • Listen to team members, feedback and resolve any issues or conflicts
  • Recognize high performance and reward accomplishments, Suggest and organize team building activities.

Contact:

Name: Nikita Deokar
Telephone: 8806701087


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