Banking Voice Process -hindi/telugu/kannada/malayalam/tamil, BPO
Creative Hands HR Consultancy
Experience: 0 – 4 yrs
Location: Chennai, Hyderabad, Chandigarh
Salary: INR 1,00,000 – 2,25,000 P.A.
- Good communication in English
- Regional language in Telugu, Hindi, Kannada, Malayalam & Hindi is added advantage.
- Responsible for Inbound/outbound calls and regular follow up on leads assigned.
- Answer Inbound Customer Service Call as well as Key Customers who have specific queries.
- Answer queries and resolve problems and give clarity on desired information.
- Explaining the product features in detail and how to use the packages.
- To coordinate with internal team to find the status and get it resolved before replying to customers.
- To record complaints in the Customer Service application