International Voice / Call Center / Bpo / Customer Support Executive
Black and White Business Solutions Pvt Ltd
Experience0 – 5 yrs
Salary: INR 1,00,000 – 4,00,000 P.A.
- International Process – Collections (B2B &B2C)
- B2C & B2B collections , with lucrative incentives.
- Review accounts and call on premium customers.
- Include outbound calls to collect / resolve customer queries related to automobile.
- Includes working with sales, billing and cash team for help
Technical / Desktop Support:
- Ensuring low down time for production desktops.
- Preventive / Corrective maintenance of all the desktops.
- Managing and Maintaining operating system Endpoint Protection at desktop level, Microsoft issues.Responsible for Backups and Restore of critical data according to users request.
- Responsible for 1st level troubleshooting in Servers and Hardware/ Operating system / Network related issues.
- Ensuring Encryption in all Laptop users for data security, and EFS backup
- Managing and updating Windows patches for Desktops and Laptops.
- UPS Monitoring
- Providing Mobile devices support (Microsoft Active Sync) for corporate users
Name: Nissi HR Analyst
Email Id: firstname.lastname@example.org
Black and White Business Solutions Pvt Ltd,
#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038
Land Mark: CMH Buss-stop or KFC Bus-stop