Black and White Business Solutions Pvt Ltd

International Voice / Call Center / Bpo / Customer Support Executive

Black and White Business Solutions Pvt Ltd

Experience0 – 5 yrs
Location: Bengaluru
Salary: INR 1,00,000 – 4,00,000 P.A.


Job Description:

  • International Process – Collections (B2B &B2C)
  • B2C & B2B collections , with lucrative incentives.
  • Review accounts and call on premium customers.
  • Include outbound calls to collect / resolve customer queries related to automobile.
  • Includes working with sales, billing and cash team for help

Technical / Desktop Support:

  • Ensuring low down time for production desktops.
  • Preventive / Corrective maintenance of all the desktops.
  • Managing and Maintaining operating system Endpoint Protection at desktop level, Microsoft issues.Responsible for Backups and Restore of critical data according to users request.
  • Responsible for 1st level troubleshooting in Servers and Hardware/ Operating system / Network related issues.
  • Ensuring Encryption in all Laptop users for data security, and EFS backup
  • Managing and updating Windows patches for Desktops and Laptops.
  • UPS Monitoring
  • Providing Mobile devices support (Microsoft Active Sync) for corporate users

Contact :

Name: Nissi HR Analyst
Telephone: 9980003861
Email Id: nissisam@blackwhite.in

Address

Black and White Business Solutions Pvt Ltd,
#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038
Land Mark: CMH Buss-stop or KFC Bus-stop


Share this website !!!
Facebook Twitter Linkedin